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BelCare 12 Point Service

Understanding BelCare 12 Point Service

The Benefits of This Coverage Program

At Beltone South, helping you choose the hearing aid that’s right for you is a comprehensive experience. You can request your own free hearing screening, where a hearing professional addresses your family history, health background, lifestyle decisions, and current hearing ability to recommend you a Beltone hearing aid. You can even sample a free demo hearing aid. Once you choose the right hearing aid for you, like the Beltone Amaze, the Beltone Imagine, the Beltone Rely, and more, you’re not simply cut loose. Instead, as a beloved Beltone South customer, you’re eligible for coverage and care under the BelCare 12 Point Service program. Think of this program like an insurance policy for your hearing aid, one that doesn’t run out as long as you're with Beltone. If you’re curious why this program is called BelCare 12 Point Service, that’s because you get 12 perks and benefits after joining, such as:

  1. Building a clearer future — By adding your signature to the Professional Conduct and Code of Ethics sheets through BelCare, you can ensure hearing care is even better in the future.
  2. Eligibility for a new device if hearing needs change — Has your hearing gotten worse? BelCare covers your new Beltone hearing aid if your hearing needs change within two years.
  3. Warranty covers damage and theft — Has your hearing aid accidentally been broken? Was it stolen or went missing? The Limited Manufacturer’s Warranty covers a free replacement for your first year with BelCare.
  4. Improved hearing tests — A month after using your Beltone hearing aid, your hearing professional will check for hearing improvements and other noticeable differences.
  5. Comfort check-ups — How’s your new hearing aid working out? Within a month, your hearing professional will contact you to make sure you’re comfortable with the device.
  6. Aftercare services — With aftercare services and counseling, you can adapt to life with a Beltone hearing aid.
  7. Always the best quality — An audioprosthologist, audiologist, or licensed hearing instrument specialist always checks the quality of your hearing aid before you receive it.
  8. Only what your ears need — Your hearing device will only treat the level of hearing loss you have. An audiogram confirms your level of hearing loss before you ever receive your hearing aid.
  9. Access to the helpline — Have any burning questions about your Beltone hearing aid? Call 1-800-BELTONE wherever you go.
  10. Refunds are simple — If you decide that your Beltone hearing aid isn’t for you, you can return it within 30 days hassle-free.
  11. Lifetime protection — With Beltone hearing centers scattered throughout the United States, you can visit any of the 1,500 locations anytime if necessary.
  12. Yearly hearing checks — You can always get your ears checked when you’re covered under the BelCare program. Each year, you’re eligible for a six-step hearing test to prevent further hearing loss.